Frequently Asked Questions

Accessing your ticket(s)

Tickets will be sent via the USTA’s Ticketmaster digital ticketing system. We will hold the confirmed ticket(s) under your name and email the link to accept tickets within 24 hours of your session.

Upon receiving the email from US Open Ticket Office with subject “The Trump Group Just Sent You US Open Tickets”, follow these steps:

First - do you have the official US Open App on your mobile phone? You must have this app, as you cannot accept US Open tickets from your standard Ticketmaster account. If not, download it from either the App Store or Google Play or the following link: https://www.usopen.org/en_US/interactive/mobile/"

Once downloaded, open the ticket link email from your phone. Click Accept Tickets and the link should recognize the app and automate the process.

We suggest that you also add the tickets to your phone’s digital wallet for faster entry and to avoid any connectivity issues at the stadium center. You can link to your Ticketmaster account and utilize the same login, but the US Open app must be on the mobile phone.


NOTE: Screenshots of tickets will not be accepted. Mobile tickets must be presented within the app, the mobile website, or within your phone’s “wallet” at the US Open. Copies of barcodes presented through third-party applications, screenshots or printouts will not be accepted at the stadium.

ACCEPT TICKETS

Directions to the Arthur Ashe Stadium at the USTA Billie Jean King National Tennis Center

Subway and Train

  • Subway: The 7 train provides service from Grand Central Terminal to Mets-Willets Point Station, including connections for all Metro-North Trains from Westchester and Connecticut. Service is also available from the Port Authority Bus Terminal.
    NOTE: Walking distance between Mets-Willets Point Station and Arthur Ashe Stadium is 0.5 miles, 11 minute walk.

  • Long Island Rail Road: LIRR provides service to Mets-Willets Point Station from Woodside, and convenient connections from Penn Station for New Jersey Transit customers. For guests with disabilities, get off the LIRR train at 61st/Woodside Station and transfer to the 7 train. Take the 7 train to Mets-Willets Point Station.

  • Schedules Online: The MTA website, mta.info, provides complete schedules and information about the most convenient ways to get to the US Open.


By Car

If your plans require that you drive, please follow these recommendations closely:

  • Leave ample time: If you drive to the US Open, give yourself ample time to find parking and for traffic delays. Also, visit USOpen.org for the latest travel advisories.

You may use Google Maps by clicking here

To save time, we recommend that you use either the Grand Central Parkway exit 9E or Whitestone Expressway Exit 13D or Long Island Expressway Exit 22B - College Point Blvd. From there you will directed by NYPD to the parking areas.


The US Open is held at the USTA Billie Jean King National Tennis Center, Flushing Meadow Corona Park, Flushing NY 11368.

GPS Address

USTA Billie Jean King National Tennis Center

Rideshare

  • All rideshare providers, including black-car services, will drop off and pick up from the parking lot within the NY Hall of Science.
    There is a direct walking path between the Hall of Science and the Champion’s Entry. A complimentary shuttle will also be available for guests who need assistance to and from the Champion’s Entry.

Parking Map

parking map

When there is a New York Mets home game (known as a Conflict Date), guests will be directed to park in BLUE ZONE PARKING and ORANGE ZONE PARKING as directed by NYPD and parking lot staff.

When there is not a New York Mets home game, guests will be directed to park in Mets Stadium parking, YELLOW ZONE PARKING as directed by NYPD and parking lot staff. Subject to change. (Vehicles: $40; Bus: $80)

Parking is complimentary for Cadillac vehicles in all paid lots beginning on Sunday, August 30 (first day of Main Draw).

Fans can also park at the Shops at Skyview, a short walk to the boardwalk with entry and exit away from Mets Stadium congestion. Reserve a spot online for a discounted rate.

Due to limited parking, the US Open Tennis Center strongly recommends that all attendees utilize public transportation.

2026 Mets conflict dates:

  • Tuesday, 8/25 - 7:10pm
  • Wednesday, 8/26 - 7:10pm
  • Thursday, 8/27 - 7:10pm
  • Friday, 8/28 - 7:10pm
  • Saturday, 8/29 - 4:10pm
  • Sunday, 8/30 - 1:40pm
  • Friday, 9/4 - 7:10pm
  • Saturday, 9/5 - 4:10pm
  • Sunday, 9/6 - 1:40pm

Cadillac Parking Program

Parking is complimentary for Cadillac vehicles in all paid lots beginning on Sunday, August 30 (first day of Main Draw).

Suite location & contacting The Trump Group

We are located in Suite 50 of the Arthur Ashe Stadium.

The telephone number for the suite is: +1 (718) 592-1730

For further assistance, The Trump Group can be reached directly at:

+1 (786) 599 9399

or

+1 (305) 466 1558

What you can bring

We encourage you to arrive early to avoid delays and help speed the entry of all guests.

All guests will go through a screening process before passing through the USTA Billie Jean King National Tennis Center gates.

There will be a limit of one bag per guest admitted onto the Grounds.

All bags are subject to search and must not be larger than 12”W x 12”H x 16”L.

(Size exception if larger size necessitated for ADA/medical equipment reasons, to be confirmed by Security Supervisor). Backpacks are not allowed. (Exception: single compartment drawstring bags. There are no bag storage facilities on the Grounds. However, for a nominal charge, there are bag storage facilities located outside the Main Entry and the Champions' Gate entrances.

For guests without bags, Speed Lines will be available at the East Gate and the South Gate entrances.

The following items are Prohibited from the premises:

  • Backpacks (Exception: single compartment drawstring bags; or if used for ADA/medical equipment reasons, to be confirmed by the Security Supervisor)
  • Hard coolers or like containers
  • Sealed packages of any kind
  • Glass bottles, containers, or cans (Exception: reusable metal or plastic water bottles- 24 oz. or less)
  • Aerosol cans or noise-making devices
  • Alcohol or other beverages containing alcohol; illegal substances
  • Video cameras or recording devices (Exception: cell phones and SLR cameras, with lenses up to and not exceeding 300mm, with video or recording capabilities) and mono/bipods/tripods or other professional camera equipment
  • Computers or laptops
  • Weapons of any kind (regardless of permit)
  • Animals (Exception: service animals specifically trained to aid a person with a disability are welcome; emotional support animals are not permitted)
  • Flags, banners or signs
  • Any materials, items or apparel constituting unauthorized advertising or promotion
  • Laser pointing devices
  • Tennis racquets (except on Arthur Ashe Kids’ Day and for tennis racquets acquired on the premises through a purchase or through a giveaway promotion)
  • Drones (UAS-Unmanned Aircraft Systems), drone controllers, or model/miniature aircraft
  • Selfie-sticks or other telescopic devices
  • Skateboards, hoverboards, scooters, bicycles or other personal recreational vehicles, with the exception of ADA-required devices (If device is for ADA necessity, please contact customer service 2 weeks in advance of the event you are attending at usopenticketoffice@usta.com or 718-760-6200).
  • Rollerblades
  • Masks (other than health and safety face masks)
  • Fireworks, missile-like objects, Frisbees and any other form of projectiles
  • Balloons, beach balls and other inflatables
  • Confetti or glitter
  • Unapproved pamphlets, handouts, etc.
  • Any devices that may interfere with and/or distract players, other guests or any technology-related services provided at the premises
  • Visible indecent, inappropriate or offensive clothing or accessories
  • Any other items deemed dangerous or inappropriate by US Open personnel, in their sole discretion